Through-the-Wall Air Conditioner
April 27, 2012 – Toronto
“My mother lives in a seniors building, and I wanted to make sure she would be comfortable in her apartment when the summer season turns hot and steamy. Golden Plug specializes in through-the-wall units, so I called them and spoke to Nancy, and based on the size of the opening in the wall and the square footage of my mom’s apartment, she gave me a few options to consider. I chose the Friedrich Wall Master unit (10,000 BTU) since it would be a perfect fit. In order to confirm that the AC unit in question would fit correctly, Peter Bird from Golden Plug came by to look at her setup and take measurements. All that time, I mentioned to Peter that my mother was concerned her white carpet would get soiled. Peter assured me that they would wear booties over their street shoes and put down blankets to protect the carpet. On the day of the installation, my mother and I were both pleased with the installation. Peter and Matthew did not leave until the AC unit was perfectly placed and an annoying ticking sound (a stray plastic thread) was remedied. From the first call to the final installation, Nancy, Peter and Matthew provided helpful, courteous and overall professional service. Also, since they are an authorized Friedrich dealer, they can service and repair my mother’s AC unit with no problem. I would have no hesitation in recommending this firm.”
– Satisfied Customer.
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